Terms of Service

Terms of Service

1. Medical Disclaimer (if applicable)

This platform provides general educational and informational content only. It is not medical advice and should never replace advice, diagnosis, or treatment from a qualified healthcare professional. Always consult your doctor or licensed provider regarding any questions about your health, well-being, or medical conditions.

2. Validity

These Terms of Service govern the relationship between Erotiverse GmbH (referred to here as “Erotiverse,” “we,” “us,” or “our”) and you as a customer or user.

  • By purchasing a course or using our services, you confirm that you have read and agreed to these Terms.
  • In case of conflict between these Terms and other agreements (such as a promotional offer with special conditions), the other agreement will apply to the extent it explicitly overrides these Terms.

3. Scope of Services & Requirements

Erotiverse provides access to video-based learning content, guided exercises, and related digital materials via our platform.

To use our services, you must have:

  • A compatible device (computer, tablet, or smartphone),
  • Reliable internet access,
  • A valid Visa or MasterCard for payment.
  • All financial transactions are handled by secure third-party processors compliant with PCI-DSS and other industry standards.

We may update or improve our services over time. Features may be added, removed, or changed at our discretion, as long as this does not substantially reduce the core course content you purchased.

4. Purchases & Billing

  • When you purchase a course, you make a one-time payment that grants you access to the course materials as specified at checkout.
  • Payments must be made using a valid Visa or MasterCard.
  • If your payment cannot be processed, your access will not be activated until the issue is resolved.
  • All prices and payment details are shown clearly before you confirm your purchase.

5. Revocation & Refunds

Because Erotiverse provides immediate digital access, your right to cancel and request a refund ends once you have begun using the service or accessing the content.

In simple terms: If you start watching or downloading Erotiverse course materials after purchase, you can no longer cancel or request a refund.

If you have not accessed the course yet, you may still be eligible for a cancellation and refund according to our refund policy. Please check the Help Center or contact support for details.

6. Access Duration

Unless otherwise stated at checkout, your course purchase gives you access to the course materials for as long as they are available on the Erotiverse platform. Erotiverse reserves the right to update or replace materials when necessary, but we aim to ensure ongoing access for purchased courses.

7. Service Use & Restrictions

By using Erotiverse, you agree to the following:

  • You must be 18 years or older, or of legal age in your country.
  • Access is granted for personal, non-commercial use only.
  • You may not:
    • Share your account or login with others,
    • Use content for public screenings, commercial purposes, or redistribution,
    • Copy, download (except where explicitly allowed), modify, reverse-engineer, or otherwise misuse Erotiverse content or technology.

Violating these terms may result in termination of your account without refund.

8. Liability & Limitations

  • Erotiverse provides its services “as is” and does not guarantee uninterrupted or error-free operation.
  • We are not responsible for issues outside our control, such as internet outages, device incompatibility, or third-party service disruptions.
  • To the maximum extent permitted by law, Erotiverse is not liable for indirect damages (such as loss of profits, business interruptions, or data loss).
  • Nothing in these Terms removes or limits any legal consumer rights that apply in your country of residence.

9. Electronic Communications

By purchasing a course, you agree that we may send you communications related to your purchase, account, billing, or service updates electronically (e.g., email, in-app notifications).

You may also receive optional marketing communications, which you can unsubscribe from at any time.

10. Miscellaneous

  • If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms remain valid.
  • These Terms make up the complete agreement between you and Erotiverse regarding the purchase and use of our courses.
  • For questions, billing issues, or support, please visit our Help Center or contact our customer support team.